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Participant is having difficulties to withdraw his remaining winnings. The player from Mexico was prompted to offer supplemental files for that KYC, regardless of whether his account has been verified previously. It's been settled.
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After a several months the casino approached us that has a request to reopen the complaint, unfortunately there wasn't any development along with the participant eventually stopped responding. We now have rejected this complaint.
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Player’s struggling to complete account verification. The participant from Peru is enduring pinup casino complications withdrawing his winnings on account of ongoing verification.
Player promises that payment is delayed. The participant from India has requested a withdrawal lower than two weeks just before publishing this complaint. The payment hasn’t been processed yet. The grievance was turned down as the player did not respond Pin up casino to our messages and questions.
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Participant’s account continues to be blocked. The player from Azerbaijan experienced his winnings voided and account blocked as a result of 3rd party deposit. We turned down the criticism as the player failed to reply to our messages and queries.
The criticism was reopened as per the casino's ask for. It turned out that the participant had not replied to one of many requests the casino workforce despatched for their e-mail. We rejected the complaint because the player unsuccessful to reply.